Holiday Inn Express Kunming West, an IHG Hotel

1) The location: 460 m from Exit A Liangjiahe metro station. Easy access from Kunming airport: Took Line 6 metro from airport with a easy transfer at East Coach Station to Line 3 (Total: 50 mins). Do not know how much the total fare was because I used the 72 hour Kunming Metro Card for unlimited travel bought at airport metro station for CNY 35 (24 hour card costs CNY 15) 2) Quiet: 110 m setback from the busy Renmin Road and sound-proofed 3) Very generous with bottled water: Our twin room was supplied with 6 bottles of water each day and there were more at the lift lobby of each floor. 4) Japanese toilet. 5) Wood panel flooring: The floor does not feel cold at night in winter. 6) Tea and coffee making facility in the room. 7) Staff very helpful, friendly and accommodating: Our departure flight was 6 pm and we are granted late check-out at 2 pm without hesitation. The reception staff also helped to change our 100 yuan notes into 10 yuan and 1 yuan notes (useful whenever our Alipay app did not work) 8) Good buffet breakfast with a wide variety: Rice, fried noodles, soup noodle station, egg station, pastries, fruits (cut and whole) fried vegetables, potatoes, tea, coffee machine, cereal, porridge, local snacks, steamed corn, sweet potatoes, buns, etc

I liked the help and interaction with the lobby staff and also the staff who assisted me at breakfast answering all my questions and were absolutely professional and lovely people to be associated with. I would like to highlight Vivien at the front desk and Ding Juan who were both extremely helpful and made my stay so much more enjoyable.

The staffs are very helpful, the breakfast is good, and it is very clean.

Super clean, rooms are huge and breakfast was decently good. Washing basin is outside the toilet and the showers are separated which is convenient & cleaner.

The staffs are friendly and helpful. Breakfast room is cosy and comfortable. Check out time 2pm is really worth 5 star given. There is inter connecting room for family. Near mrt station. Alot eating place nearby and 1 Market nearby too.